Free shipping to the U.S.

FAQ

ORDER FULFILLMENT

All pieces are made to order and will ship in 1-3 weeks. If you have special shipping needs please email us at info@nakedfaire.com.

SHIPPING

FREE SHIPPING: All orders placed on the U.S. website for domestic delivery are complimentary. Currently, we can only ship within the United States.

RETURNS & EXCHANGES
We accept returns for refund or store credit. To be eligible for a return, the piece must be unworn (have no signs of wear or damage) and sent back in its original packaging (include all original contents in the package) within 30 days from the day the order is delivered. Returns and exchanges are subject to approval, once approved we will send your free return shipping label; please email info@nakedfaire.com to indicate the reason for your return to start the process.

AFTERCARE

The purchased item has a one-year warranty that covers a repair. It does not cover accidental damage, normal wear, or lost or stolen jewelry. After the warranty period we can repair or clean with a fee, so please contact us any time.

When you send an item, please make sure to include a copy of the receipt. Without the receipt, we cannot repair under the warranty.

***Please note that all pieces are hand crafted, so the appearance of each piece will be similar, not identical. This is not considered a defect.

CARE AND HANDLING

  • Please wipe with clean cloth after use before storing. Prolonged contact with moisture can cause tarnishing and corrosion.
  • The surface is treated to have a unique texture and color. Using cleaner could damage or remove that special texture.
  • Depending on material or stones, jewelry may react to cosmetic products or chemicals.
  • Please avoid wearing our jewelry while exercising, during physical labor, cleaning, sleeping, or around infants and minors, since it can cause unexpected accidents such as scratching or injury.
  • Use in extreme hot or cold temperature should be avoided since metal is conductive and may burn skin or cause frostbite.
  • If you experience redness, swelling, itchiness, or any other irritation, stop wearing and consult your physician.
  • Please be aware that jewelry can cause friction with clothing and might leave a black smudge.
  • Excessive pressure can bend or cause damage to jewelry

**To avoid removing darkened antique effect on items such as Black Feather, Spike, and Pyramid Studs Collection, please do not polish or clean the darkened detailing. With normal wear the piece will naturally darken over time creating an even more beautiful contrast.